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Terms & Conditions That Shape Your Account

When you open an account with us, you're entering a straightforward agreement about how deposits and withdrawals work, what you can do in the lobby, and how we…

Account access and eligibilityPayment method policiesWithdrawal verification stepsData and account securityDispute resolution paths
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pns777 login Terms & Conditions That Shape Your Account
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How to Reach Us About Terms Questions

Team online

Live chat

Open the chat icon in the bottom right of the lobby or on this site. Our team responds in seconds during business hours and can clarify any term you're unsure about.

Email support

Send questions about account terms, eligibility or policy changes to our support mailbox. Include your account ID and we'll reply within one business day.

Account settings

Log in and visit Settings > Account Policy to review the version of Terms & Conditions that applied when you registered, plus any updates.

YOUR DATA, PROTECTED

How We Keep Your Account Safe

Encryption

Your login, payment details and withdrawal account numbers are encrypted end-to-end. We do not store raw card or bank data — only tokenised references for repeat deposits.

Account verification

Before your first withdrawal, we verify your identity against your deposit account. If you update a withdrawal destination, we re-verify. This stops fraudulent payouts and protects your funds.

Cookie and session policy

We use session cookies to keep you logged in on your device. Cookies expire after 30 minutes of inactivity. You can clear them anytime; you'll simply need to log in again.

Data retention

We keep your account data for five years after closure to comply with local audit requirements and dispute resolution. You can request data deletion where local law permits.

Access requests

You can request a copy of all data we hold about you. Contact support with your account ID and we'll compile and send it within seven business days.

Policy changes

If we update these Terms, we notify you by email and in-app message. You have 14 days to review. Continuing to use your account after that means you accept the change.

Your Terms & Conditions FAQs

Your account closure ends active play, but the Terms remain in effect for disputes, refund claims or audit requests. We keep your transaction history for five years as required by law. You can request account data deletion where local law permits — contact support for the formal request.

You can update your withdrawal destination once per 30 days. Any new withdrawal account must pass verification — it must be in your name and match your identity on file. DANA, OVO, GoPay and QRIS accounts are verified instantly; bank transfers take one business day.

Contact us immediately via live chat or email. We'll freeze your account, review login history and any suspicious transactions. If fraud is confirmed, we'll refund valid deposits within two business days. Always keep your password unique and never share it with anyone.

We retain account data for five years after you close your account, required for tax and audit compliance. After that, we anonymise or delete it. You can request specific data deletion sooner where local law permits — reach out to support with your account ID.

We may update the Terms to reflect new payment methods, security practices or legal changes. We notify you 14 days in advance by email and in-app message. Your continued play after the 14-day period means you accept the updated Terms. You can always request a copy of the previous version.

Examples include using someone else's identity, sharing credentials, attempted payment fraud, or accessing the platform from restricted jurisdictions. We also monitor for irregular betting patterns or system abuse. If we detect a breach, we notify you and may freeze your account pending review.

Log into your account, go to Settings > Account Policy, and you'll see the version that was active on your registration date plus all updates since then with their effective dates. You can download any past version for your records.

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